A retail gateway to better communication and collaboration

The Retailer’s Portal was designed by Professional Advantage using Microsoft SharePoint to help multi-outlet retail organisations to improve communication and collaboration between stores, automate manual and paper-based processes and store and manage key content. In addition, the Retailer’s Portal provides role-specific views and functionality to support head office staff, store managers, franchisees and store operators.

Role specific views

Head Office
Support your stores with the right information and tools to enable them to provide your customers with a consistent experience.
Franchisee
Whether you are a franchisee with one store or multiple stores you can view information relating to your business in a secure and confidential environment.
Store Managers
Organise, store and pass on information you receive from head office to staff and back to head office.
Store Staff
Have all the information you need to train for your new role, find out all the latest news and announcements from head office quickly and easily.

Features & Benefits

Forms and Approval Processes
The electronic forms and approval procedures streamline the processes of leave applications, new employee registration, credit applications and helpdesk issues. A history of past approvals is also on record in a central location.
News and Announcements
Company news and announcements can be issued to all stores and staff via Retailer’s Portal to keep everyone informed of relevant information. If you have information pertaining to certain stores you can target your news accordingly.
Reports and Benchmarking
View up to date reports such as top performing store and set benchmarks against top and average performing stores. Make information available across the business or choose which stores and / or staff are privy to certain information.
Training and Calendars
Provide new staff with training content, schedules, up to date policies and procedures. Manage their training and attendance to available sessions.